Business Hours: 9.00 - 17.30 (Monday-Friday) in all our branch offices
Seoul  03:55:03 | Guangzhou  02:55:03 | Tokyo  03:55:03 | Los Angeles  11:55:03

About Us is a single, one-stop proxy buying platform where you can directly buy any Korean product from Korea and ship it to 120+ countries. Our multilingual platform allows you to do shopping without knowing Korean language. We strive to provide Best In Class service. Our international team ensures that your package is safe and secure at our three warehouses across South Korea under any weather condition 24/7. 

Commercial Disclosure
Legal Name FairBay Inc.
Address 160-0004 Tokyo, Shinjuku, Yotsuya 4-30-23 Yoshida bldg. 8F
Phone Number +81-80-8763-0966
Email address [email protected]
Head of Operations KIM Dmitriy
Additional fees - Flat commission fee: 3USD per order
- Payment transaction fee: 3%
Exchanges & Returns Policy Once your orders arrived at our warehouse, we cannot cancel order.
<Returns and exchanges for defective goods>
Please contact the customer support center ([email protected]). We will refund or exchange with new products at our cost. 
Delivery times Orders will be processed within 1 business day. Product should be recevied within 15-20 days after shipment from our warehouse.
Accepted payment menthods Credit cards, Apple pay, Google pay, WeChat pay, Alipay, Link, Konbini payment, Local bank transfers
Payment period Credit card, Apple pay, Google pay, WeChat pay, Alipay payments are processed immediately.
Local bank transfers must be sent within 3 days of the date of order.
Price Amount listed on each product detail page. 


Korean stores integrated to buy from, like Coupang, Naver Shopping and Weverse


Parcels shipped to our happy customers all over the World

Multi-lingual support

Our international team members come from 11 different countries

Supporting "Clean City" initiative by the city of Seoul

On the weekend of June 24, our small team went to the Han River and picked up trash and garbage. We were surprised at the amount plastic bottles and bags that we collected. Our CSR team decided to plan more such events to bring a positive impact on our city.

Company Overview

Operational Structure

Our Commitment to the Sustainable Development Goals

As part of our commitment, we have integrated sustainable practices into our business operations and follow three simple rules: Reduce, Recycle, Re-use.

Our Initiative to Support Breast Cancer Awareness

We contribute a portion of our profits to breast cancer research and support organizations twice a year in South Korea. Join us in our mission to eradicate breast cancer.

Our Initiative to Support Ethical Treatment of Animals

We contribute a portion of our profits to help improve the lives of animals in shelters. Join us in our mission to support shelter animals in South Korea.

Our Partners

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