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Privacy and cookies policy

Effective date: April 1, 2022

KoreaEasyBuy.com ("us", "we", or "our") operates the  https://KoreaEasyBuy.com web platform.

This document describes our privacy and cookies policy ("Policy"). Here, we outline the details regarding the information we gather about you, which you provide directly to us or that is shared with us by third parties. This information will be processed by us as you navigate and utilize this website (referred to as the "Website") and its associated services (collectively known as the "Services").

Our primary goal in collecting and utilizing data is to offer and improve the quality of our Services. By using these Services, you signify your consent to the collection and utilization of information in compliance with this policy.

Definitions

Services - Services is the https://KoreaEasyBuy.com website and Shopping Services it provides. For more information, please refer to the Terms and Conditions.

Personal Data - Personal Data refers to information pertaining to a living individual, which can be used to identify that individual either solely based on that data or in combination with other information that we currently possess or may come to possess in the future.

Usage Data - Usage Data encompasses data that is automatically collected, originating either from the utilization of our Services or from the infrastructure supporting the Services itself. This includes information such as the duration of a page visit and other data generated during the use of our Services.

Cookies - Cookies are tiny fragments of data that are stored on either your computer or mobile device.

Data Controller - The term "Data Controller" refers to an individual or organization, whether acting alone or in conjunction with others, who determines the purposes and methods of processing personal information. In the context of this Privacy Policy, we act as the Data Controller for your Personal Data.

Data Processors (or Service Providers) - A Data Processor" (also known as a "Service Provider") refers to any individual or entity that handles data on behalf of the Data Controller. To enhance the processing of your data, we may engage the services of different Service Providers.

Data Subject (or User) - A "Data Subject" is defined as any living individual who utilizes our Service and is the focal point of Personal Data.

Handling of personal information laws, regulations and policies

When it comes to handling personal information, we adhere strictly to applicable laws, legal guidelines, and any other obligations imposed by the relevant administrative authorities. Furthermore, we ensure compliance with internal policies and standards outlined in our Terms and Conditions. Our objective is to protect and securely utilize the personal information of our clients in accordance with the laws and regulations stipulated by the following entities/groups.

Policies and Regulations Department in charge
Personal information protection policy Information Technology Department
Laws and guidelines pertaining to the protection of personal information Information Technology Department
Information storage and confidentiality Risk Management Team, General Affairs Department
Cookies Policies Risk Management Team, General Affairs Department
Regulations for permanent employees Human Resource Department
Regulations for contracted employees Human Resource Department
Regulations for part-time employees Human Resource Department
Recruitment manual Human Resource Department
Rules pertaining to remote-work Human Resource Department

Data we collect

To enhance the provision and improvement of our Services, we gather several types of information for various purposes.

Personal Data

In order to use our Services, we may request you to provide us with specific personally identifiable information, which is necessary to fulfill your orders, establish contact, or identify you ("Personal Data"). Such personally identifiable information may encompass, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Actual Address, State, Province, ZIP/Postal code, City
  • Billing Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
  • Your IP addresses
  • IP Address geolocation

Usage Data

Additionally, we gather information on how the Service is accessed and utilized, which is referred to as "Usage Data." This Usage Data may encompass details such as your computer's IP address, browser type, browser version, the specific pages of our Services that you visit, the date and time of your visit, the duration spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

In order to monitor activity on our Services and retain specific information, we employ cookies and similar tracking technologies. Cookies are small files that may contain an anonymous unique identifier. They are transmitted to your browser from a website and stored on your device. In addition to cookies, we also utilize tracking technologies such as beacons, tags, and scripts to collect and track information, as well as to enhance and analyze our Services.

You have the option to configure your browser to reject all cookies or to notify you when a cookie is being sent. However, please note that if you decline cookies, certain parts of our Services may not be accessible to you.

Here are some examples of the types of cookies we use:

  • Session Cookies: These cookies are utilized to facilitate the operation of our Services.
  • Preference Cookies: Preference Cookies are employed to remember your preferences and various settings.
  • Security Cookies: For security purposes, including the protection of your login information and prevention of fraud, we employ Security Cookies.

How We Utilize Your Data

At KoreaEasyBuy.com, we make use of the collected data for the following purposes:

  • Identity Validation: We employ the data to verify your identity.
  • Service Provision and Maintenance: The collected data is used to provide and maintain our Services.
  • Notification of Service Changes: We use the data to inform you about any changes made to our Services.
  • Participation in Interactive Features: If you choose to engage in interactive features of our Services, the data enables you to do so.
  • Customer Support: The data is utilized to provide you with customer support.
  • Analysis and Improvement: We gather data for analysis and to obtain valuable insights, helping us enhance our Services.
  • Usage Monitoring: The data is used to monitor the usage of our Services.
  • Detection, Prevention, and Resolution of Technical Issues: We employ the data to identify, prevent, and address technical issues.
  • Detection, Prevention, and Addressing of Fraudulent Activities: The data is utilized to detect, prevent, and address any fraudulent activities.
  • News, Special Offers, and General Information: We may use the data to provide you with news, special offers, and general information about other goods, services, and events that are similar to your previous purchases or inquiries, unless you have opted out of receiving such information.

General Data Protection Regulation (GDPR)

If you reside in the European Economic Area (EEA), the legal basis for KoreaEasyBuy.com's collection and utilization of personal information, as described in this document, depends on the specific context in which we collect it and the Personal Data involved.

KoreaEasyBuy.com may process your Personal Data due to the following reasons:

  • Performance of a Contract: We may process your Personal Data to fulfill our contractual obligations with you.
  • Service and Goods Delivery: Processing of Personal Data may be necessary to provide you with the requested Services and goods.
  • Consent: If you have provided us with consent, we may process your Personal Data based on that consent.
  • Legitimate Interests: In certain cases, we may process your Personal Data for our legitimate interests, as long as these interests are not overridden by your rights and freedoms.
  • Payment Processing: Personal Data may be processed for the purpose of payment processing.
  • Compliance with Laws: We may process Personal Data to comply with the laws of Japan, South Korea and International Law.

Retention of Data

KoreaEasyBuy.com will retain your Personal Data for as long as it is required to fulfill the purposes outlined in this Privacy Policy. We will retain and utilize your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Additionally, KoreaEasyBuy.com may retain Usage Data for internal analysis purposes. Usage Data is typically retained for a shorter duration, except in cases where this data is utilized to enhance the security or functionality of our Services or when legal obligations require us to retain such data for an extended period.

Transfer of Data

Your information, including Personal Data, may be transferred and stored on computers located outside of your state, province, country, or any other governmental jurisdiction where data protection laws may differ from those in your own jurisdiction. By consenting to this Privacy Policy and submitting your information, you agree to the transfer of your data, including Personal Data. KoreaEasyBuy.com will take all reasonably necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy. We will not transfer your Personal Data to any organization or country unless there are adequate controls in place, including the security of your data and other personal information.

Consignment of Personal Data

To ensure the Client receives the most seamless service possible, there are instances where personal data may be entrusted to other cooperating companies involved in providing the Services. However, whenever personal data is entrusted to a cooperating company, only the minimum necessary amount of data will be provided. Furthermore, when personal data is entrusted to a cooperating company, it is done so only after confirming that the company maintains a Privacy Policy that meets or exceeds the standards set by our own policy.

Sharing of Personal Data

Under no circumstances will personal information be shared with a third party, unless in the following scenarios:

  • With the explicit consent of the Client.
  • When outsourcing is necessary to fulfill the Client's intended purpose for using the site.
  • When legally required to do so.
  • To protect the life, well-being, and property of any individual, including situations where it is not possible to confirm the Client's consent.
  • When necessary for public well-being or to safeguard the well-being and development of children/minors, even if the Client's consent cannot be confirmed.
  • When obliged to carry out a duty legally mandated by the government or another public organization, where obtaining the Client's consent may hinder the fulfillment of that duty.
  • In cases where the third party is recognized as an authorized party and/or joint user of the data

Disclosure of Data

Disclosure for Law Enforcement

In certain situations, KoreaEasyBuy.com may be obligated to disclose your Personal Data if required by law or in response to valid requests from public authorities, such as a court or government agency.

Legal Requirements

KoreaEasyBuy.com may disclose your Personal Data in good faith if such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of KoreaEasyBuy.com.
  • Prevent or investigate potential wrongdoing or fraudulent activity related to the Services.
  • Safeguard the personal safety of users or the general public.
  • Protect against legal liability.

Security of Data

We employ suitable technical and organizational security measures to safeguard any personal information we handle concerning visitors to our Website from unauthorized access, disclosure, alteration, and destruction. However, please bear in mind that no method of transmission over the Internet or electronic storage is completely secure. Despite our efforts to employ commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security. We advise you to exercise caution when disclosing personal information online and to utilize Internet firewalls, secure email, and other technologies to enhance your online protection.

Sensitive and private data exchanged between KoreaEasyBuy.com and its Users occurs over an SSL secured communication channel, ensuring encryption and protection through digital signatures.

f there is an unauthorized security breach that significantly impacts you, KoreaEasyBuy.com will promptly notify you and provide information about the measures taken in response within a reasonable timeframe.

Service Providers

We may engage the services of third-party companies and individuals ("Service Providers") to facilitate and enhance our Services, either by providing the Services on our behalf or assisting us in analyzing how our Services are utilized. These third-party entities have access to your Personal Data solely for the purpose of performing the assigned tasks on our behalf and are bound by obligations to maintain its confidentiality and refrain from disclosing or utilizing it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Services.

Google Analytics

Google Analytics is a web analytics service provided by Google that enables the tracking and reporting of website traffic. Google utilizes the collected data to monitor and track the usage of our Services. This information is shared with other Google services. Google may utilize the collected data to personalize and contextualize advertisements within its advertising network. If you wish to prevent your activity from being available to Google Analytics, you can opt-out by installing the Google Analytics opt-out browser add-on. This add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing visit activity information with Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:  http://www.google.com/intl/en/policies/privacy/

Google AdWords

Google AdWords is a marketing service provided by Google Inc.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:  http://www.google.com/intl/en/policies/privacy/

Facebook

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance.

For more information on the privacy practices of Facebook, please visit Facebook's Data Policy:   https://www.facebook.com/privacy/explanation

Payments

We offer paid products and/or services, and for payment processing, we utilize the services of third-party payment collection providers (e.g., payment processors). We do not store or retain your payment card details. This information is directly provided to our third-party payment processors, whose use of your personal information is governed by their own Privacy Policy. These payment processors adhere to the standards established by the PCI Security Standards Council, which is a collaborative effort involving brands such as Visa, Mastercard, American Express, and Discover. The PCI-DSS requirements are in place to ensure the secure handling of payment information. When you make a purchase of our Services, we will also gather transaction details, including billing and mailing addresses, and other payment-related information.

The payment processors we work with are:

Stripe

Stripe Privacy Policy can be found at https://stripe.com/us/privacy 

General Policies Regarding Information Protection

Our primary objective is to ensure the satisfaction of all our Clients and business partners. We strive to achieve this by delivering exceptional services in cross-border eCommerce, export, operating a shopping platform, conducting marketing activities, and providing consulting services. Our overarching goal is to establish ourselves as a reliable and trustworthy company.

Information Protection Plan

  • To develop and implement organizational and technological measures to ensure the confidentiality, security, and accessibility of information resources, in response to evolving technologies and emerging threats.
  • To enhance and sustain the awareness of all staff regarding information security policies and practices through education and training initiatives.
  • To establish management systems and objectives for information security, and regularly assess progress to ensure ongoing maintenance and continuous improvement.
  • To assign roles and delegate responsibilities to staff members to oversee the implementation, maintenance, and enhancement of the aforementioned management systems.

Changes to This Privacy Policy

If you have any questions, please contact us at [email protected] (Personal Information Protection Manager Mr. LEE Min-Suk).