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Terms and Conditions

Before using any services provided by, it is necessary that you acknowledge and agree to the terms and conditions outlined below.

Acceptance of Terms

  • By using platform, you agree to be bound by the Terms and Conditions (TAC), which may be updated by at any time without prior notice. It is your responsibility to review the latest version of the TAC.


  • refers to Proxy Buyer Web Platform, which is operated by in South Korea, Japan, China and the United States of America. 
  • Client refers to an individual or legal entity that has registered on the site (referred to as the Website). 
  • Agreements collectively refer to every rule and agreement posted on the Website by, including but not limited to the Terms and Conditions.
  • Client's Information refers to any information disclosed to by a Client.

Services Provided by offers the following services (referred to as Services) to its Clients:

  • Shopping Service: Acting on behalf of a Client to purchase relevant merchandise through the Website and dispatch it to the Client upon payment. Obligations

  • For the Shopping Service, will purchase relevant merchandise based on the estimated price and arrange dispatch only after receiving payments from the Client.

Prohibited Items

The following items are prohibited from being purchased using's buying and auction bidding services:

  • Items defined as illegal by Korean, Japanese, Chinese and the U.S.A law or the law of the destination country.
  • Items that violate public order and morality.
  • Any items that may lead to or encourage criminal activity.
  • Dangerous goods that may be harmful to human life and health.
  • Dangerous goods that may be harmful to human life and health.
  • Illegal adult products, products encouraging violence, and other similar items.
  • Malfunctioning items.
  • Living organisms, including but not limited to animals, plants, bacteria, viruses, fungus, etc.
  • Flammable or explosive goods.
  • Cultural heritage.
  • Products that may infringe upon a third party's intellectual property or harm their honor and privacy.
  • Products that may harm any other rights of a third party.
  • Oversized products that may not be shipped due to size/weight restrictions.
  • Alcohol, alcoholic beverages, perfumes containing alcohol, etc.
  • Products prohibited for export.
  • Any other items deemed inappropriate by

Prohibited Behaviour

Customers using's services are prohibited from:

  • Buying products that are prohibited by
  • Engaging in any activities that conflict with this agreement and/or other guidelines.
  • Engaging in any activities that may harm's or partners' reputation and business operations.
  • Participating in any other activities defined as inappropriate by

Disclaimer and liability limitations

  • Regarding the Shopping Service, does not make any representations or warranties regarding the vendor, quality, non-infringement of rights of any party, reliability, and/or legal compliance of the relevant merchandise.
  • shall not be held liable for any damage whatsoever incurred by Clients caused by any discontinuation, delay, interruption, or loss of data due to communication lines and/or system breakdown due to computer failure.
  • shall not be held liable for any damage incurred by any Client caused by their violation of the Agreements.
  • shall not bear any liability whatsoever for any damage incurred by any Client arising from or in connection with the Services unless such damage is caused by intentional negligence by


  • Anyone who has agreed to the TAC can register on the website.
  • Individual membership registration must be completed by the person themselves, and proxy registrations will not be accepted.
  • For legal entities, membership registration must be completed by an authorized officer or employee of the entity.
  • reserves the right to reject any registration application at its discretion.


  • The fees charged by, including their calculation method and payment terms, will be specified by separately. reserves the right to modify or amend these conditions at any time.


  • The payment for the merchandise and associated fees must be made by the Client in advance of's procurement of the merchandise.


  • Clients will not be charged any storage fees by for a period of 30 calendar days after the merchandise purchased in connection with the Services is delivered to
  • If the aforementioned storage period exceeds 30 days, the respective Client will be required to pay a storage fee of 1 USD (or local currency with mid-daily exchange rate) per day for each item.
  • If the above section applies, the respective Client must pay the storage fee prior to's dispatch of the merchandise for which a storage fee has been incurred.
  • If's storage period for any merchandise purchased in connection with the Services exceeds 60 calendar days after its delivery to, the respective Client will forfeit all rights to purchase such merchandise.

Order Cancelation

  • Once the merchandise has been purchased, the Client is not able to cancel the order.

Refund Policy

  • Once an item is purchased, does not allow returns or issue refunds for the purchased items.

Termination of Membership

  • The termination of membership can only be initiated by the client themselves through the procedures provided on the website. Once the termination process is completed, the client's status as a member will be terminated.

Ancelation of Membership is not responsible for any loss or damage suffered by a Client whose membership has been suspended or terminated. reserves the right to suspend a Client's access to Services, modify their ID and password, or terminate their membership if the Client:

  • provided false information during registration or while using Services, 
  • violates laws, regulations, or TAC, 
  • engages in fraudulent activity while using Services, 
  • exceeds the permissible limit of password attempts or takes any action that compromises's security measures.

Changes of Services

  • reserves the right to modify or remove, wholly or partially, the Service at any time, with or without prior notice to Clients, at its own discretion.
  • reserves the right to cancel orders which are on the list of prohibited items or out of stock or non-deliverable to your destination address.

Changes of TAC

  • reserves the right to modify, amend, or change the terms and conditions (TAC) at any time without any prior notice, at its sole discretion. Any such modifications, amendments, or changes will be effective upon posting on the website.
  • By using the services after the posting of any modifications, amendments, or changes to the TAC, the Client is deemed to have agreed to the altered, changed, amended, and/or modified TAC.

Discontinuation and Suspension of Services assumes no responsibility for any damages incurred by Clients due to such delays or temporary discontinuations. reserves the right to temporarily suspend Services without prior notice to Clients in the event of:

  • regular or urgent system and equipment maintenance necessary for the provision of Services,
  • interruption, including but not limited to, communication or power supply failure caused by, 
  • natural disasters such as earthquakes, typhoons, floods, tsunamis, or other emergency situations; laws, regulations, and/or government instructions requiring such communication limitations; or determining, at its discretion, that such discontinuation is necessary, or 
  • technical issues that prevent the provision of Services.